Do you need IT Support Engineer? Free Consultant

Reliable IT & Help Desk Support

 Keep your business running smoothly, 24/7. We provide proactive monitoring, immediate support, and strategic IT management so you can focus on your mission.

Scale your business with confidence.

The Benefits of Managed IT Support

 Outsource the headaches, retain the control. Our services drive efficiency and reduce operational risk.

Maximum Uptime

Proactive maintenance and 24/7 monitoring prevent issues before they disrupt your business operations.

Fixed Monthly Costs

Eliminate unexpected repair bills and gain budgetary certainty with simple, tiered subscription packages.

Cybersecurity Defense

Implement best-in-class security patches, compliance checks, and endpoint protection across all devices.

Small Business

AED 3,000 Monthly
  • No. of Users Up to 10
  • Checkup Visits: 1/week
  • Remote Support: 5 days/week during business hours
  • Onsite Visits 2/month
  • Ticketing System
  • Asset Management System
  • Multi Site Support
  • Server Room Support
  • Web Server Support
  • Meeting Room Support
  • Backup Maintenance
  • Included Backup Facilities/Installation
  • Attending Technical Meetings
  • Premium Procurement Rates
  • Implementation/Concept Design Support
  • Free Access to IT Development Team *

Medium Business

AED 7,000 Monthly
  • Up to 25
  • Checkup Visits: 1/week
  • Remote Support: 24/7 Availability
  • Onsite Visits 4/month
  • Ticketing System
  • Asset Management System
  • Multi Site Support
  • Server Room Support
  • Web Server Support
  • Meeting Room Support
  • Backup Maintenance
  • Included Backup Facilities/Installation
  • Attending Technical Meetings
  • Premium Procurement Rates
  • Implementation/Concept Design Support
  • Free Access to IT Development Team *
Popular

Large Business

AED 15,000 Monthly
  • Up to 75
  • Checkup Visits: 2/week
  • Remote Support: 24/7 Availability
  • Onsite Visits Assigned Engineer/Account Manager
  • Ticketing System
  • Asset Management System
  • Up to 3 Sites
  • Server Room Support
  • Web Server Support
  • Meeting Room Support
  • Backup Maintenance
  • Included Backup Facilities/Installation
  • Attending Technical Meetings
  • Premium Procurement Rates
  • Implementation/Concept Design Support
  • Free Access to IT Development Team *

Enterprise Business

- -
  • 50+
  • Checkup Visits: Stationed Engineer
  • Remote Support: 24/7 Availability
  • Onsite Visits Stationed Engineer
  • Ticketing System
  • Asset Management System
  • All Sites in Geographical Area
  • Server Room Support
  • Web Server Support
  • Meeting Room Support
  • Backup Maintenance
  • Included Backup Facilities/Installation
  • Attending Technical Meetings
  • Premium Procurement Rates
  • Implementation/Concept Design Support
  • Free Access to IT Development Team *

Hybrid Package

Elite Hybrid Package

Custom Hourly Options

Guaranteed Support with Strict SLAs

Our commitment to speed and resolution is quantified in our Service Level Agreements.

24/7 Support

Our team will always be on standby, ready to receive requests through multiple channels.

GDPR Compliant

All our services are regulated according to GDPR and other well recognized regulatory bodies, to ensure safety and consistency in our work.

Proactive Monitoring

Prevention is better than cure; we strive to prevent problems long before they happen to ensure smooth workflow.

Cost-effective

SLAs are more reliable and economical compared to hiring a dedicated IT employee to be on standby.

Rapid Responses

Timely responses are vital in ensuring minimal downtime and maximum productivity.

Customization

We create packages with customizability in regards to multiple factors such as contract length and required services.